FAQ's
HOW DO I TALK TO SOMEONE ABOUT THE PROGRAMS?
If you have any questions or just need a little clarification on something, please email e-commerce@frozenbrothers.com
WHAT DOES A FROZEN BROTHERS RETAIL PARTNER PROGRAM INCLUDE?
The world’s biggest carbonated frozen drinks brands - Tango Ice Blast, Fanta Frozen, Frozen Coke, and UK & Europe’s biggest non-carbonated frozen drinks brand, Slushy Jacks
Massive social media brand marketing and promotion to reach new customers and drive sales.
Exclusive, high-performance Frozen Brothers Power Units supported by nationwide 7 days/week, 364 days/year dedicated technical service and customer service
Fixed price equipment rental package, including unconditional warranty, full valet installation, plus all onsite servicing, parts, and repairs for 5 years.
HOW MUCH DOES A RETAIL PARTNER PROGRAM COST?
Our carbonated programs, Tango Ice Blast, Fanta Frozen, Frozen Coke are installed on our proprietary plug & pour IceStations and start from £6933* or around £165 a month
Our latest generation G3.5 Power Unit is a huge leap in technology, delivering
a 15%**reduction in power consumption
a 34%**reduction in CO2 consumption
a 37%**reduction in lease cost
The new G3.5 power unit is made from approx 65% recycled or reused materials and you can click here to find out more.
Our non-carbonated Slushy Jacks and Robinsons Fruit Ice programs feature our new F3 series countertop plug & pour Power Unit, and starts from £2300* or around £55 a month
Slushy Jacks is the biggest non-carbonated frozen drinks brand in UK & Europe and the brand new F3 Power Unit is exclusive to Frozen Brothers and uses
69%*** less electricity
36%*** less counter space
27%*** cost saving reduction in lease cost
The new F3 power unit combines the latest eco-cooling system with ground-breaking vertical air flow to deliver the highest performance from the smallest footprint and you can click here to find out more
DOES THE PROGRAM INCLUDE FREE STOCK?
We believe that transparency is crucial in building and maintaining a strong customer relationship, so our starter packs of syrups, cups, lids, point-of-sale are itemised and invoiced separately to your equipment program.
Your starter pack can be customised to your business needs and will typically come in at around £1,250 for a Tango IceBlast, Fanta Frozen or Frozen Coke program and around £750 for a Slushy Jacks program.
HOW MUCH PROFIT WILL I MAKE FROM THE PROGRAM?
Our RRP excl VAT for Tango Ice Blast, Fanta Frozen, Frozen Coke is regular cup £2.50 and large cup £3.25
If you sell 50-50 regular and large cups, and 1 syrup Bag-in-Box per week, your indicative GP for your Frozen Brothers carbonated program is approx £2.00/cup or £20,000/year****
Our RRP excl VAT for Slushy Jacks is regular cup £1.67 and large cup £2.42
If you sell 50-50 regular and large cups, and 1 syrup Bag-in-Box per week, your indicative GP Frozen Brothers Slushy Jacks program is approx £1.35/cup or £12,000/year****
If you combine a carbonated and non-carbonated program your indicative GP is approx £30,000+/year which would qualify you as a Frozen Brothers Bespoke Retail Partner
DO I NEED A LOT OF SPACE OR SPECIAL POWER OR WATER SUPPLY?
Great question! Understanding the equipment space and power requirements for your program is crucial to getting your setup just right.
Our frozen carbonated brands Tango Ice Blast, Fanta Frozen, Frozen Coke are installed on our exclusive IceStation 2
The IceStation is our proprietary plug & pour install solution and has been designed for your convenience.
It comes complete with everything you need for a fast and simple set up and syrup changeover and can be used as either a crew serve or customer self-serve solution.
The Slushy Jacks plug and pour F3 counter top Power Unit features vertical air flow to maximise your counter space .
We’ve created a set of helpful video guides to help you navigate exactly what you’ll need in terms of space and power for your new IceStation.
These guides are straightforward and designed to give you all the information you need to prepare for delivery and installation.
You can find these helpful videos on our YouTube channel under the pre-delivery search query and you can click here to access them
Plus you can download a helpful PDF guide here
If you have any questions after watching the videos or downloading the PDF, or if there’s anything else you’d like to know, please don’t hesitate to get back to us. We’re here to support you every step of the way!
ARE THERE ANY PAYMENT OR FINANCE OPTIONS AVAILABLE FOR THE PROGRAM?
Financing your Retail Partner program is an easy way to spread the cost without tying up funds, disrupting your cash flow or opting for bank loans or overdrafts.
Financing your program on a monthly payment plan is a lease rental facility with the leasing company*****
Your Friendly Enquiries Team at Frozen Brothers can introduce you to a Latitude Leasing specialising in operating leases for commercial equipment
DO I OWN THE EQUIPMENT AT THE END OF THE PROGRAM?
Your equipment, service, parts, and repairs are all fully included and warrantied for one all-inclusive program cost.
At the end of the program you can choose a new equipment package or another brand from our range of programs or you can choose to opt out and we’ll collect our equipment
HOW SOON CAN I BECOME A RETAIL PARTNER?
There is currently a high volume of interest in our programs and we only have a limited quantity of Frozen Brothers partnerships available.
We build your equipment to order and typical delivery time from when you join the program is currently:
Tango Ice Blast, Fanta Frozen, Frozen Coke G3.5 Power Unit & IceStation- approx 4 weeks
Slushy Jacks F3 Counter-Top Power Unit- 4 weeks
WHAT DO ALL THOSE ASTERISKS MEAN?
Program cost
*all prices quoted exclude VAT and for a 5 year program and are subject to change without notice
G3.5 Power Unit
**compared to the 2023 G3 Power Unit program
F3 Power Unit
***compared to the 2023 F2 Power Unit program
Sales profit
****you should use your own judgement regarding trading weeks per year, RRP, sales ratio and volumes; figures provided are illustrative only and do not form part of our contract of sale
Served cost calculation for Tango Ice Blast, Fanta Frozen, Frozen Coke includes cup, straw, CO2 & power at market rates, and includes your program fee
Served cost calculation for Slushy Jacks includes cup, straw, power at market rate, and includes your program fee
Finance
*****your finance approval is subject to lender credit acceptance, and our order acceptance is subject to the terms and conditions that apply to the lender profile.