F3 Manual Fill Set Up Guide
Before your installation can commence, you must first complete the setup process to ensure you and your store are ready to receive your equipment. Please follow these simple steps to ensure you are prepared for your installation date.
This installation guide covers the following power unit. Please check that the product code on your order confirmation matches the following: F3PUB - F3 Manual Fill Power Unit Build.
Step 1 - Create Account
First, you will need to register and set up your Frozen Store online account to access our e-shop – Frozen Store – using our app or via our website. To do this, follow the link below to create an online account.
All customers must create an account with us, even if you are part of a larger group and order your syrup through your internal systems.
Step 2 - Order Online
Once you have created your account, you will be able to place orders for:
Book An Engineer (reporting machine faults or requesting maintenance)
Order Product (Syrups, cups and other products)
If you are part of a group and order your syrups, cups, and other products centrally, please continue to use that method.
You can order online here or via our app which can be downloaded using the links below.
You must have at least two bag-in-boxes (BIBs) of syrup for each flavor you are going to sell in your store before we commission your machine.
Step 3 - Store Requirements
The F3 requires these two elements to function (a water connection and power). These must be ready for your installation date.
Water
The F3 Manual Fill Power Unit needs to be filled with a mixture of syrup and water, which is mixed in our specially designed mixing bottles. Your store must have access to water to dilute the concentrated syrup.
Power
Our F3 Power Unit machines require a 13-amp plug socket within 2 metres of the power unit installation space.
Step 4 - Space
You need sufficient space for your Power Unit as well as ventilation to prevent overheating.
| Dimensions of F3 Power Unit |
|---|
| Height 850mm |
| Width 435mm |
| Depth 600mm |
| Clearance for ventilation: Minimum 100mm |
Step 5 - Access
Your store must also be accessible for our technicians. Please check the following information as it might impact the delivery and installation of your Power Unit. If your store doesn’t meet these requirements in any area, please contact us at least 5 working days before your installation date so we can address the situation.
Parking and Distance to Store: There must be parking within the immediate vicinity of your site (within 50m).
Door Width and Narrow Points: Check for any potential choke points and corners. Ensure there is adequate space to manoeuvre (minimum width 720mm).
Pavements, Surfaces, and Steps: You must notify us of any stairs, steps, or lifts between the access point to your store and the location of the equipment.
Obstacles: Please remove any obstacles from the path of the machine (from the access point to your store to the installation location for the equipment).
Time of Installation: You or a member of staff must be present at the time of installation to grant access to the site and receive training.
Installation Destination: Ensure your installation location meets the minimum space requirements linked below. There must be room for ventilation and easy access to water and power.
You must notify us at least 5 working days in advance of any special requirements, such as site permits, Risk Assessment Method Statements (RAMS) reports, or if the installation must take place outside regular business hours.
Check List
Below is a summary of the steps described above that you must complete to enable our technician to fully commission your machine. Please remember that if you fail to have any of these steps ready by the time our technician arrives on site, they may not be able to commission your machine, and we reserve the right to apply a call-out charge in such circumstances.
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You must set up a Frozen Store account so you can order syrup, cups and other accessories. For help with your set-up and log-in process go here.
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From Frozen Store you must purchase at least 2 two bag-in-box cases (BIBs) of syrup of each flavour you are going to sell
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You must have a water supply within your store.
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You must have a 13amp plug socket within 2 metres of the install site.
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Our technicians must have easy access to your store and the install location(s) for your equipment.
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There must be sufficient space to install your power unit plus clearance for ventilation..